Customer Support Associate

Join Exito Automation as a Customer Support Associate in Madhavaram, Chennai. You can earn up to ₹20,000/month.

In the employer’s words

Call Through Phone And System As Tele Calling Regarding Gates And Other Entry Products. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Tamil, English

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Marketing and Tamil
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Tamil, English
• A customer-first, patient attitude

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Position details

• Location: Madhavaram, Chennai, Tamil Nadu
• Openings: 1
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Exito Automation today.