Reservation Executive

A new Reservation Executive role is open at Expand Hotels (Dhani Corporation), Shyam Nagar, Jaipur. The pay goes up to ₹23,000/month. The team is filling 15 vacancies.

In the employer’s words

Handle Incoming Calls, Emails, And Whatsapp Messages From Guests Answer Basic Questions/ Guest Queries About Hotel Rooms, Facilities, And Services Compare Hotel Rates Shown On Otas And Meta Platforms And Explain Differences Negotiate Room Prices Within Given Limits To Close. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Key responsibilities

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

Salary and benefits

The salary for this role is ₹12,000 – ₹23,000 per month.

Requirements

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are polite and customer-first

Quick facts

• Work location: Shyam Nagar, Jaipur, Rajasthan
• Employment type: Full time
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 15
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Expand Hotels (Dhani Corporation).