Customer Service Executive

Expert Recruitments wants to bring on a Customer Service Executive for its Navi Mumbai, Mumbai team. There are 2 open positions. You can earn up to ₹21,000/month.

Employer’s description

Service Executive Manages Customer Support, Resolves Connectivity Issues, And Handles Account Inquiries. Key Duties Involve Troubleshooting Technical Problems, Processing Billing Updates, And Retaining Subscribers.Basic Understanding Of Wi-Fi, Routers, Modems, And Fiber-Optic Networks. Languages : English

What you will do

Here is what a typical day looks like:

• Share market and competitor feedback with the team.
• Identify and approach new customers in the assigned territory
• Record visits, calls and orders in the CRM or daily report
• Build long-term relationships with existing clients
• Explain products and offers clearly and handle objections.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are confident and self-motivated

Pay and perks

Compensation: ₹16,000 – ₹21,000 per month.

Job details

• Work location: Navi Mumbai, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2

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