Telecaller

Join Expert Science & Commerce PU College as a Telecaller in Belgaum, Belagavi. You can earn up to ₹11,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

Salary: ₹8,000 – ₹11,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Active listening, Verbal communication, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• You are polite and patient

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Work location: Belgaum, Belagavi, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Expert Science & Commerce PU College.