Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in HSR Layout, Bengaluru? Express Car Care is hiring now. The team is filling 5 vacancies. No experience? You can still apply. Salary is up to ₹22,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Type : Inbound, Outbound | Marketing | Languages : Kannada, Hindi, English

Salary

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Who can apply

• Open to freshers
• Education: Tenth Pass
• Good knowledge of English, Hindi, Inbound, Kannada, Marketing and Outbound
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Marketing
• Languages: Kannada, Hindi, English
• A customer-first, polite attitude

Key responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: HSR Layout, Bengaluru, Karnataka
• Openings: 5
• Employment type: Full time
• Timings: 9:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Express Car Care reviews applications regularly.