Operation Manager

Start your next role as an Operation Manager with Express Hospitality Services Private Limited in Gota, Ahmedabad. You can earn up to ₹50,000/month.

Employer’s description

He Should Have Complete Knowledge Of Housekeeping Field. Lead And Motivate Teams To Achieve Operational Targets. Manage Field Officer, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity, Recruit Manpower As Per The Client Requirement. More Than 2 Years Experience Compulsory.

Requirements

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Complaint handling, Typing speed and Hindi and English
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Pay and perks

You will be paid ₹35,000 – ₹50,000 per month.

Job details

• Location: Gota, Ahmedabad, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1

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