Field Collection Executive

Express Tradecom Private Limited has an opening for a Field Collection Executive based in Moudhapara, Raipur. The pay goes up to ₹12,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Field Collection For Visiting Clients To Collect Outstanding Payments, Maintaining Records, And Ensuring Timely Recovery. Build Positive Customer Relationships, Follow Company Policies, Handle Cash/Upi Transactions, And Coordinate With Account Team And Reporting. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, CRM tools, Verbal communication
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Position details

• Job location: Moudhapara, Raipur, Chhattisgarh
• Interview timings: 12:00 AM - 5:00 PM | Monday to Saturday
• Openings: 1
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Express Tradecom Private Limited.