Telecaller

Ezee Loan Mart has an opening for a Telecaller based in Majura Gate, Surat. The pay goes up to ₹18,000/month. The team is filling 6 vacancies.

Employer’s description

Telesales. Marketing | Languages : English, Hindi, Gujarati

Salary and benefits

The salary for this role is ₹12,000 – ₹18,000 per month.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi and Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: English, Hindi, Gujarati
• You are polite and customer-first

Position details

• Work location: Majura Gate, Surat, Gujarat
• Job type: Full time
• Openings: 6
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday

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