Junior Customer Support Executive

Ezi Drive Tours And Travels Pvt Ltd is hiring a Junior Customer Support Executive in Marathahalli ORR, Bengaluru. There are 5 open positions. Salary is up to ₹17,250/month.

In the employer’s words

Handling The Inbound And Out Bound Calls, Clear The Customer And Driver Query , Taking The Customer Booking In Time Assign The Trips To Drivers Rotational Shift Rotaional Week Off. Type : Domestic | Languages : English, Tamil, Kannada

Who can apply

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: Domestic, English, Kannada, Tamil
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Tamil, Kannada
• A calm under pressure, polite attitude

Key responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹16,000 – ₹17,250 per month.

Job at a glance

• Location: Marathahalli ORR, Bengaluru, Karnataka
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 6:30 AM - 2:30 PM 2pm to 10pm and 10pm to 18:30pm | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Ezi Drive Tours And Travels Pvt Ltd reviews applications regularly.