Collection Executive

F Mec International Financial Services Ltd wants to bring on a Collection Executive for its Sector 15 - Noida, Delhi team. Salary is up to ₹25,000/month. The team is filling 20 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: CRM tools, Typing speed, Active listening, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Pay and perks

The salary for this role is ₹13,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Sector 15 - Noida, Delhi, Delhi
• Work type: On-site
• Job type: Full time
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to F Mec International Financial Services Ltd. It takes less than a minute.