Telecaller

Join Fab Memories as a Telecaller in Changodar, Ahmedabad. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with CRM tools, Complaint handling, Verbal communication, Typing speed
• Basic English
• Freshers can apply

What you will do

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Salary

Compensation: ₹10,000 – ₹12,000 per month.

Quick facts

• Job location: Changodar, Ahmedabad, Gujarat
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Fab Memories reviews applications regularly.