Field Collection Executive

Faction Global Infotech Pvt Ltd. wants to bring on a Field Collection Executive for its Saidapet, Chennai team. You can earn up to ₹23,000/month. The team is filling 25 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan
• A polite, patient attitude

Pay and perks

Salary: ₹18,000 – ₹23,000 per month, based on skills and experience.

Job at a glance

• Job location: Saidapet, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 25
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Faction Global Infotech Pvt Ltd. reviews applications regularly.