International Bpo Executive

Join Faction Global Infotech Pvt Ltd. as an International Bpo Executive in NIBM, Pune. There are 10 open positions. Salary is up to ₹40,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. More Than 2 Years Experience Compulsory. | Type : International | Languages : English

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, International
• Good English
• More Than 2 Years Experience Compulsory.
• Type: International
• Languages: English

Roles and responsibilities

• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹30,000 – ₹40,000 per month.

Position details

• Job location: NIBM, Pune, Maharashtra
• Shift: | Monday to Saturday
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Faction Global Infotech Pvt Ltd..