Operations Supervisor

Faijal has an opening for an Operations Supervisor based in Purnea, Purnia. The pay goes up to ₹20,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: CRM tools, Active listening, Complaint handling, Verbal communication
• Male Only
• Basic English
• Freshers can apply
• A patient, polite attitude

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Position details

• Location: Purnea, Purnia, Bihar
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Faijal reviews applications regularly.