International Call Center

Fair Vantage Solutions Pvt Ltd wants to bring on an International Call Center for its Ashiyana, Lucknow team. There are 25 open positions. Salary is up to ₹25,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, Outbound, International, Sales | Languages : English

Compensation

Compensation: ₹12,000 – ₹25,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Inbound, International, Outbound, Sales
• Male Only
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International, Sales
• Languages: English

Your responsibilities

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Work location: Ashiyana, Lucknow, Uttar Pradesh
• Employment type: Full time
• Interview timings: 3:00 PM - 8:00 PM | Monday to Friday (Weekends off)|
• Work type: Work from office
• Working hours: 2:00 PM - 11:30 PM | Monday to Friday (Weekends off)|
• Openings: 25

Interested? Apply now on BetterJobs with your resume — Fair Vantage Solutions Pvt Ltd reviews applications regularly.