Telecaller

Join Fairmont Immigration Consultancy as a Telecaller in Mugalivakkam, Chennai. You can earn up to ₹15,000/month. There are 6 open positions.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Tamil

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

What we are looking for

• Freshers are welcome to apply
• Education: Graduate
• Skills: English, Tamil
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Tamil
• A polite, patient attitude

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

Job details

• Job location: Mugalivakkam, Chennai, Tamil Nadu
• Employment type: Full time
• Vacancies: 6
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Fairmont Immigration Consultancy.