Tele Caller

A new Tele Caller role is open at Falcon Solutions, Ameerpet, Hyderabad. 10 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

Calling The Client Explaining About The Product Follow Up And Closing The Deal. Type : Domestic, Mutual Funds | Languages : English, Telugu, Hindi

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Mutual Funds, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Mutual Funds
• Languages: English, Telugu, Hindi
• Someone customer-first and calm under pressure

Compensation

The salary for this role is ₹12,000 – ₹20,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Ameerpet, Hyderabad, Telangana
• Openings: 10
• Job type: Full time
• Shift: 10;00AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Falcon Solutions reviews applications regularly.