Telecaller

Fany Wasment is hiring a Telecaller in Alwar. You can earn up to ₹12,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Active listening, Complaint handling, Hindi and English, CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

Key responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Alwar, Rajasthan
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Work from office

Click Apply to send your profile to Fany Wasment. It takes less than a minute.