Telecaller

A new Telecaller role is open at Farm And Lands, Warje, Pune. You can earn up to ₹15,000/month. 7 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Active listening, Typing speed, Verbal communication and Hindi and English
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Someone polite and patient

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Warje, Pune, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 7

If this job suits you, apply now — shortlisted candidates will be contacted by Farm And Lands.