Telecaller

Looking for a Telecaller role in Dhandra Road, Ludhiana? Fashion Garment is hiring now. Salary is up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹10,000 – ₹20,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Verbal communication, Typing speed, CRM tools
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Key responsibilities

• You will identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Dhandra Road, Ludhiana, Punjab
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Fashion Garment reviews applications regularly.