Airtel Xtream Customer Care Executi...

Join Fasnet as an Airtel Xtream Customer Care Executi... in Sector 30 - Gurgaon, Delhi. 20 candidates will be hired for this role. The pay goes up to ₹26,000/month.

In the employer’s words

Answering Inquiries, Resolving Issues, And Ensuring Customer Satisfaction Through Effective Communication And Problem-Solving. More Than 2 Years Experience Compulsory. | Languages : English, English

Compensation

You will be paid ₹20,000 – ₹26,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: English
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, English
• You are customer-first and patient

What you will do

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Position details

• Work location: Sector 30 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Fasnet reviews applications regularly.