Customer Relationship Executive / C...

Fasnet Services has an opening for a Customer Relationship Executive / C... based in Sector 30 - Gurgaon, Delhi. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Hindi, Punjabi, Marathi, English

Compensation

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Hindi, Punjabi, Marathi, English
• A customer-first, calm under pressure attitude

Quick facts

• Work location: Sector 30 - Gurgaon, Delhi, Delhi
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Fasnet Services.