Customer Relationship Executive / O...

Join Fasnet Services as a Customer Relationship Executive / O... in Sector 30 - Gurgaon, Delhi. Great for first-time job seekers. 30 candidates will be hired for this role. The pay goes up to ₹26,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Hindi, Tamil, Gujarati, Marathi, Punjabi, Malayalam, Telugu, Bengali, Kannada, English

What you get

Compensation: ₹20,000 – ₹26,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Hindi, Tamil, Gujarati, Marathi, Punjabi, Malayalam, Telugu, Bengali, Kannada, English
• Someone patient and customer-first

What you will do

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Sector 30 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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