Team Leader

Fast Credit Finance Private Limited. has an opening for a Team Leader based in Shahdara, Delhi. 10 candidates will be hired for this role. You can earn up to ₹35,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi

Your responsibilities

As a Team Leader, your work will include:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi
• Someone polite and customer-first

Job details

• Job location: Shahdara, Delhi, Delhi
• Employment type: Full time
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Fast Credit Finance Private Limited. today.