Team Leader (Tl)

Fast Credit Finance Private Limited. is hiring a Team Leader (Tl) in Nirman Vihar, Delhi. Salary is up to ₹35,000/month. 10 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Key responsibilities

As a Team Leader (Tl), your work will include:

• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone polite and calm under pressure

Job at a glance

• Work location: Nirman Vihar, Delhi, Delhi
• Vacancies: 10
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Fast Credit Finance Private Limited..