Telecaller

Join Fast Finance as a Telecaller in Scheme No 54, Indore. There are 3 open positions. Salary is up to ₹14,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What the job involves

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹12,500 – ₹14,000 per month, based on skills and experience.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Complaint handling, Verbal communication, CRM tools and Typing speed
• No English required
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Job at a glance

• Job location: Scheme No 54, Indore, Madhya Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Fast Finance today.