Field Collection Executive

Looking for a Field Collection Executive role in Banara, Cuttack? Fast Recovery is hiring now. The pay goes up to ₹16,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. License | Should Have : Bike | Preferred Experience In : Loan

Compensation

The salary for this role is ₹13,000 – ₹16,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bike, License and Loan
• Basic English
• Freshers can apply
• Own bike
• License
• Should Have: Bike
• Preferred Experience In: Loan
• A calm under pressure, customer-first attitude

Your responsibilities

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

Position details

• Job location: Banara, Cuttack, Odisha
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Fast Recovery today.