Voice Support

Fastline Recruitment Services has an opening for a Voice Support based in Gachibowli, Hyderabad. Salary is up to ₹18,000/month. 20 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Process: Voice Supportlanguage: Telugu, Hindi And English (Above Average)Location: Hyderabad Work From Office Shift: Morning 6Am To Night 9Pm (Any 8Hours Rotation In This Time Line) No Night Shifts 6 Day Working Any Degree. Type : Inbound | Languages : Telugu, Hindi, English

Candidate profile

• Open to freshers
• Education: Graduate
• Good knowledge of English, Hindi, Inbound and Telugu
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Telugu, Hindi, English
• A calm under pressure, customer-first attitude

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Gachibowli, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Fastline Recruitment Services reviews applications regularly.