Receptionist Cum Telecaller

Looking for a Receptionist Cum Telecaller role in Sector 10 - Faridabad, Delhi? Fateh Singh & Co is hiring now. Salary is up to ₹20,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Hindi and English, CRM tools, Active listening, Typing speed
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Sector 10 - Faridabad, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Fateh Singh & Co today.