Hindi & English - Customer Support

A new Hindi & English - Customer Support role is open at Feliks-AK, Bommanahalli, Bengaluru. Salary is up to ₹20,000/month. There are 30 open positions.

Note from the employer

Customer Support In Bengaluru, Bommanahalli With Fresher - 1 Year Of Experienceminimum Salaryinr 16000Maximum Salaryinr 18000.

What you get

The salary for this role is ₹16,000 – ₹20,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Comfortable with Hindi and English, Active listening, Verbal communication, Typing speed
• Good English
• Freshers can apply
• Someone calm under pressure and customer-first

Job details

• Location: Bommanahalli, Bengaluru, Karnataka
• Openings: 30
• Job type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Feliks-AK reviews applications regularly.