Voice & Email Support

Feliks-H has an opening for a Voice & Email Support based in Hebbal, Bengaluru. 20 candidates will be hired for this role. Salary is up to ₹25,000/month. Freshers can apply.

Employer’s description

Banking Process Fresher Ug/Graduation Day Shift 6 Days Working And 1 Day Rotational Off Day Shift Language: Malayalam/Tamil /Telugu / Kannada Versant: 4 Salary: 20 Ctctake Home: 16.3K Shift Allowance: 1200. Type : Outbound, Domestic, Inbound, Sales | Languages : Kannada, Malayalam, Tamil, Telugu, English

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, Kannada, Malayalam, Outbound, Sales, Tamil
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales
• Languages: Kannada, Malayalam, Tamil, Telugu, English
• Someone patient and polite

Key responsibilities

As a Voice & Email Support, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

What you get

The salary for this role is ₹16,000 – ₹25,000 per month.

Quick facts

• Location: Hebbal, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 20
• Interview timings: 09:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Feliks-H.