Customer Support And Technical Supp...

Feliks wants to bring on a Customer Support And Technical Supp... for its Shivaji Nagar, Bengaluru team. Freshers can apply. There are 30 open positions. You can earn up to ₹27,000/month.

In the employer’s words

Phonepe-Ibcustomer Support - Voice Processqualification: Any Graduatefresher Or Experiencedlanguage: Candidate Should Be Fluent In English, And Hindi Is Mandatory Versant 46 Days Working, Day Rotational, Week Offshift: 8 Am To 8 Pm For Females And 8 Am To 12 Am For Males Work From The Officectc: 22,000/- Per Month For A Freshertake Home. Type : Domestic | Languages : Gujarati

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹20,000 – ₹27,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Domestic and Gujarati
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Gujarati
• Someone polite and calm under pressure

Job at a glance

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Work mode: Office-based
• Openings: 30
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Feliks reviews applications regularly.