Customer Support - English & Hindi

Feliks wants to bring on a Customer Support - English & Hindi for its Shivaji Nagar, Bengaluru team. Great for first-time job seekers. You can earn up to ₹23,000/month. 30 candidates will be hired for this role.

Employer’s description

Customer Support - English & Hindi In Bengaluru, Shivaji Nagar With Fresher - 1 Year Of Experienceminimum Salaryinr 17000Maximum Salaryinr 23000. Type : Domestic

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: Domestic
• Good English
• Freshers can apply
• Type: Domestic
• You are customer-first and polite

Salary

The salary for this role is ₹20,000 – ₹23,000 per month.

Key responsibilities

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Position details

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 09:00 AM - 06:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Feliks reviews applications regularly.