Customer Support- Hindi English

Looking for a Customer Support- Hindi English role in Kudlu Gate, Bengaluru? Feliks is hiring now. There are 30 open positions. Great for first-time job seekers. You can earn up to ₹20,000/month.

Employer’s description

Customer Support - Voice Processany Graduate, Fresher Or 6+ Months Expenglish & Hindi Fluency, Versant 46 Days Work, Office, 1 Rotational Offshift: 9Am-8Pm (Female), 9Am-9Pm (Male)Ctc 20,500 (Fresher), 21,000 (Experienced)Take-Home 15,800-16,200 + 4,200 Quarterly Bonus. Type : Outbound, Domestic, Inbound, Sales | Languages : Hindi, English

Salary and benefits

Compensation: ₹16,500 – ₹20,000 per month.

What you will do

In this role, you will:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound, Sales
• Languages: Hindi, English
• A customer-first, patient attitude

Quick facts

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Interview timings: 08:00 AM - 12:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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