Customer Support - Hindi English

Feliks has an opening for a Customer Support - Hindi English based in Kudlu Gate, Bengaluru. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

Note from the employer

Customer Support - Voice Processany Graduate, Fresher Or 6+ Months Expenglish & Hindi Fluency, Versant 4 6 Days Work, Office, Rotational Offshift: Females 9Am-6Pm, Males 9Am-7Pmctc 20,500 (Fresher), 21,000 (Exp)Take-Home 16500-20000 + 4,200 Quarterly Bonus. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Key responsibilities

• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.

Eligibility

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English

Pay and perks

The salary for this role is ₹16,500 – ₹20,000 per month.

Job details

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Vacancies: 30
• Work type: On-site
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 08:00 AM - 12:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Feliks reviews applications regularly.