Customer Support Hindi - English

Looking for a Customer Support Hindi - English role in Garvebhavi Palya, Bengaluru? Feliks is hiring now. 30 candidates will be hired for this role. Salary is up to ₹20,000/month. Freshers can apply.

In the employer’s words

Customer Support - Voice Processany Graduate, Fresher Or 6+ Months Expenglish & Hindi Fluency, Versant 4 Required6 Days Work, Office, 1 Rotational Offshift: 9Am-8Pm (Female), 9Am-9Pm (Male)Ctc 20,500 (Fresher), Up To 21,000 (Exp)Take-Home 15,800-16,200 + 4,200 Quarterly Bonus. Type : Outbound, Inbound, Sales, Domestic | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹16,500 – ₹20,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Education: Graduate
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Languages: Hindi, English
• A calm under pressure, patient attitude

What the job involves

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Quick facts

• Location: Garvebhavi Palya, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Interview timings: 08:00 AM - 12:00 PM | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Feliks reviews applications regularly.