Customer Support Hindi - English

Looking for a Customer Support Hindi - English role in Electronic City, Bengaluru? Feliks is hiring now. 30 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹20,000/month.

Employer’s description

Customer Support - Voice Processany Graduate, Fresher Or 6+ Months Expenglish & Hindi Fluency, Versant 4 Required6 Days Work, Office, 1 Rotational Offshift: 9Am-6Pm (Female), Day Shift (Male)Ctc 20,500 (Fresher), Up To 21,000 (Exp)Take-Home 15,800-16,200 + 4,200 Quarterly Bonus. Type : Outbound, Inbound, Domestic | Languages : English, Hindi

Key responsibilities

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Compensation

The salary for this role is ₹16,500 – ₹20,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi
• Someone polite and calm under pressure

Job details

• Job location: Electronic City, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 08:00 AM - 12:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

Apply today and take the next step in your career with Feliks.