Customer Support Hindi- English

Join Feliks as a Customer Support Hindi- English in Electronic City, Bengaluru. 30 candidates will be hired for this role. Freshers can apply. Salary is up to ₹24,000/month.

Employer’s description

Flipkart - _Cvt_ Customer Support - Blended Voice Processany Graduate, Fresher Or 6+ Months Expenglish & Hindi Fluency, Versant 4 Required 6 Days Work, Office, 1 Rotational Offshift: 9Am-8Pm Any 9 Hours(Female), 9Am-9Pm Any 9 Hours (Male)Apprenticeship Th: Fresher 19,000, Experience 20,000. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English

Salary

You will be paid ₹19,000 – ₹24,000 per month.

Job at a glance

• Work location: Electronic City, Bengaluru, Karnataka
• Employment type: Full time
• Work mode: On-site
• Interview timings: 08:00 AM - 12:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Click Apply to send your profile to Feliks. It takes less than a minute.