Customer Support

Join Feliks as a Customer Support in Hebbal Kempapura, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹20,000/month.

Employer’s description

Banking Process, Hebbalfresher Ug/Graduation, 6 Days Work, 1 Rotational Offfemale: 6Am-8Pm (9Hrs), Male: 6Am-12Am (9Hrs)Tamil/Malayalam/Kannada/Konkani/Telugu, Versant 4Benefits For Outstation Candidates: 1-Way Transport, 7-Day Accommodationsalary: 20,500 Ctc, Take-Home 16,300 + 1,200 Shift Allowance (3 Months)Location: Hebbal, Bangalore. Type : Outbound, Inbound, Domestic | Languages : Telugu, Tamil, English, Kannada

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Inbound, Kannada, Outbound, Tamil, Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Telugu, Tamil, English, Kannada
• A polite, calm under pressure attitude

Compensation

Compensation: ₹16,500 – ₹20,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Hebbal Kempapura, Bengaluru, Karnataka
• Employment type: Full time
• Interview timings: 08:00 AM - 12:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Feliks reviews applications regularly.