Ecommerce - Customer Support For En...

Feliks is looking for an Ecommerce - Customer Support For En... to join its team in Shivaji Nagar, Bengaluru. Freshers can apply. The pay goes up to ₹22,000/month. There are 30 open positions.

Note from the employer

Ecommerce - Customer Support For English And Hindi In Bengaluru, Shivaji Nagar With Fresher - 1 Year Of Experienceminimum Salaryinr 15000Maximum Salaryinr 22000. Type : Outbound, Inbound, Domestic | Languages : Hindi

Salary

Compensation: ₹16,000 – ₹22,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi
• A polite, calm under pressure attitude

Your responsibilities

• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Shivaji Nagar, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Click Apply to send your profile to Feliks. It takes less than a minute.