Telesales - Customer Support

Feliks is looking for a Telesales - Customer Support to join its team in BTM Layout, Bengaluru. The pay goes up to ₹20,000/month. Freshers can apply. 30 candidates will be hired for this role.

Note from the employer

Sbi Outbound Process Puc / Graduate Fresher / Experience English With Any One South Indian Language (No Telugu )6Days Working, 1 Rotational Wosalary: 19K Ctc And 15.5K Th.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Complaint handling, Verbal communication, Active listening and Hindi and English
• Good English
• Freshers can apply
• Someone customer-first and polite

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Compensation

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

Job at a glance

• Work location: BTM Layout, Bengaluru, Karnataka
• Interview: 09:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Feliks reviews applications regularly.