Customer Care - Support Executive

Feliks- M has an opening for a Customer Care - Support Executive based in Marathahalli, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Qualification - Graduation. Experience- Minimum 1 Year In Bpo Or Sales Process. Language- English And Hindi/Malayalam /Telugu /Kannada /Tamilsalary- 26K Ctc6Days Working.Shift - Day Shift. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Languages : Tamil, Kannada, Marathi, Hindi, English

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Domestic, English, Hindi, Kannada, Marathi, Outbound, Sales, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Languages: Tamil, Kannada, Marathi, Hindi, English
• You are customer-first and calm under pressure

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Position details

• Work location: Marathahalli, Bengaluru, Karnataka
• Job type: Full time
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 08:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Feliks- M.