Flipkart - Customer Support - Eng A...

A new Flipkart - Customer Support - Eng A... role is open at Feliks - Teleper, Electronic City, Bengaluru. There are 30 open positions. The pay goes up to ₹22,000/month.

In the employer’s words

Flipkart - Customer Support - Eng And Hindi In Bengaluru, Electronic City With Fresher - 1 Year Of Experienceminimum Salaryinr 16000Maximum Salaryinr 20100. Type : Domestic, Outbound, Sales, Inbound | Languages : Gujarati, Bengali, Hindi, English

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Sales, Inbound
• Languages: Gujarati, Bengali, Hindi, English
• Someone patient and polite

Salary

Salary: ₹20,000 – ₹22,000 per month, based on skills and experience.

Key responsibilities

As a Flipkart - Customer Support - Eng A..., your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.

Quick facts

• Location: Electronic City, Bengaluru, Karnataka
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Feliks - Teleper.