Email Support - Voice And Non Voice

A new Email Support - Voice And Non Voice role is open at Feliks - Tp, Hebbal, Bengaluru. The team is filling 30 vacancies. The pay goes up to ₹20,000/month. Freshers can apply.

Note from the employer

Email Support - Voice And Non Voice In Bengaluru, Hebbal With Fresher - 1 Year Of Experienceminimum Salaryinr 15000Maximum Salaryinr 20000. Type : Domestic, Outbound, Inbound

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• A polite, calm under pressure attitude

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Quick facts

• Work location: Hebbal, Bengaluru, Karnataka
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 08:00 AM - 6:00 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Feliks - Tp today.