Payment Collection

A new Payment Collection role is open at Filo Human Resources Private Limited, Udhna, Surat. You can earn up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Hindi and English, Verbal communication, Typing speed, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Position details

• Work location: Udhna, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Filo Human Resources Private Limited reviews applications regularly.