Tele Caller

Filo Human Resources Private Limited is looking for a Tele Caller to join its team in Majura Gate, Surat. Salary is up to ₹18,000/month. The team is filling 5 vacancies.

Employer’s description

Telecalling. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Complaint handling, Hindi and English, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and calm under pressure

What you will do

As a Tele Caller, your work will include:

• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Pay and perks

Compensation: ₹15,000 – ₹18,000 per month.

Job details

• Job location: Majura Gate, Surat, Gujarat
• Employment type: Full time
• Shift: 10:00am-7:00pm | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: Work from office

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