Telecaller

Filo Human Resources Private Limited is hiring a Telecaller in Adajan, Surat. The team is filling 3 vacancies. Salary is up to ₹15,000/month.

In the employer’s words

Calling And Outbound Calls To B2B Clients. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English, Hindi, Gujarati

Key responsibilities

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Gujarati, Hindi, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English, Hindi, Gujarati
• You are patient and polite

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Job details

• Job location: Adajan, Surat, Gujarat
• Openings: 3
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Filo Human Resources Private Limited reviews applications regularly.