Telecaller

Filo Human Resources Private Limited is hiring a Telecaller in Udhna, Surat. Salary is up to ₹18,000/month.

Note from the employer

Make Outbound And Inbound Calls To Customers To Promote Products, Handle Inquiries, And Generate Leads Or Sales. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Typing speed, Hindi and English, Active listening and CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹12,000 – ₹18,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Udhna, Surat, Gujarat
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 1
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Filo Human Resources Private Limited reviews applications regularly.