Telecaller

Join Filo Human Resources Private Limited as a Telecaller in Udhna, Surat. There are 10 open positions. You can earn up to ₹19,000/month.

Employer’s description

Telecaller. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹15,000 – ₹19,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Typing speed, Hindi and English, Complaint handling and CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job at a glance

• Location: Udhna, Surat, Gujarat
• Employment type: Full time
• Shift: Monday to Saturday
• Work mode: Work from office
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Filo Human Resources Private Limited.