Telecaller

Filo Human Resources Private Limited is hiring a Telecaller in Udhna, Surat. Salary is up to ₹16,000/month.

Employer’s description

Telecaller Responsible For Making Outbound/Inbound Calls, Handling Customer Queries, Generating Leads, And Supporting Sales Targets Through Effective Communication. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Typing speed, Complaint handling, Verbal communication and Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Compensation

Compensation: ₹12,000 – ₹16,000 per month.

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Udhna, Surat, Gujarat
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Filo Human Resources Private Limited reviews applications regularly.